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Privacy Policy, Terms & Conditions

1. Introduction

This privacy notice provides you with details of how I collect and process your personal data through use of my site including any information you may provide when you purchase a service, sign up to my newsletter or take part in a prize draw or competition.

I, Natalie Sharp am the data controller and am responsible for your personal data (referred to as “I” and “my” in this privacy notice).

My contact details are:

19 St James Park, Tunbridge Wells Kent, TN1 2LG

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( I would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact me in the first instance.

2. The data I collect

Personal data means any information capable of identifying an individual. 

I may process certain types of personal data about you as follows: 

  • Identity data may include your first name, last name, username, title and gender

  • Contact data may include your billing address, delivery address, email address and telephone numbers

  • Financial data may include your bank account details

  • Transaction data may include details about payments between me and other purchase details made by you

  • Technical data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site

  • Profile data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses

  • Usage data may include information about how you use this site, products and services

  • Marketing data may include your preferences in receiving marketing communications from me and my third parties and your communication preferences

I don't collect any special categories of personal data about you (such as details about your race or ethnicity or religious or philosophical beliefs) nor do I collect any information about criminal convictions and offences.

3. How your data is collected

I use different methods to collect data from and about you including through:

  • Direct interactions. You may give me your identity data, contact data or financial data by filling in forms or by corresponding with me by post, phone, and email. This includes personal data you provide when you subscribe to my newsletter, complete the contact form on my website or contact me.

  • Automated technologies or interactions.  As you interact with my website, I'll automatically collect technical data about your equipment, browsing actions and patterns. I collect this personal data by using cookies and other similar technologies. Please see my cookie policy below for further details.


4. What I do with the information I gather

I'll only use your personal data when the law allows me to. Most commonly, I'll use your personal data in the following circumstances:

  • Where I need to perform the contract we are about to enter into or have entered into with you

  • Where it is necessary for our legitimate interests

  • Where I need to comply with a legal obligation

Purpose for which I use your personal data

I require this information to understand your needs and provide you with a better service, and in particular:

  • To perform the contract for my services with you

  • To manage payments, fees and charges and collect money owed to Sharp Thinking Marketing

  • To manage my relationship with you

  • To administer and protect my business and this website

  • To use data analytics to improve my website, services, marketing, customer relationships and experience

  • To make suggestions and recommendations to you about services that may be of interest to you


Opting out

If you have previously agreed to me using your personal information for direct marketing purposes, you may change your mind at any time by emailing


5. Disclosure of your personal information

I may need to share your personal data with the parties set out below for the purposes set out above:

  • Service providers, professional advisers, HMRC and other authorities

  • Third parties to whom I may choose to sell, transfer or merge parts of my business or assets

6. International transfers

I don't transfer your personal data outside the European Economic Area.

7. Data security

I'm committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I've put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal data I collect.

In addition, I limit access to your personal data to those employees, agents, contractors and other third parties who have a business that need to know. They will only process your personal data on my instruction and are subject to a duty of confidentiality.

8. Cookies

Cookies are small data files which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow us to recognize your device. By browsing and using the Sharp Thinking Marketing website you are giving consent for cookies to be used according to the cookie policy. If you do not consent to cookies being used, you can block or restrict any of the cookies through your browser settings. 

Sharp Thinking Marketing use cookies to help analyze how the website is being accessed and used, and  track performance. This helps me to understand, improve, and research features and content. I may also use other services, such as Google Analytics or other third-party cookies, to assist with analyzing performance on my website. As part of providing these services, these service providers may use cookies and the technologies described below to collect and store information about your device, such as time of visit, pages visited, time spent on each pages, links clicked and conversion information, IP address, browser, mobile network information, and type of operating system used.


Most devices and web browsers are set to accept cookies by default. If you prefer, you may be able to remove or reject cookies. You can learn more about how to block cookies by visiting

9. Links to other websites

This website may contain links to third-party websites. However, once you have used these links to leave my site, you should note that I don't have any control over third-party websites and are not responsible for their privacy statements. Therefore, I can't be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

10. Data retention

I will only retain your personal data for as long as reasonably necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. I may retain your personal data for a longer period in the event of a complaint or if I reasonably believe there is a prospect of litigation in respect to my relationship with you.

To determine the appropriate retention period for personal data, I consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which I process your personal data and whether I can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.


11. Your legal rights

In accordance with UK GDPR regulation, you have a number of rights that you can exercise in certain circumstances. Where those circumstances are established, you may have the right to:

  • Ask for access to your personal information and other supplementary information

  • Ask for correction of mistakes in your data or to supplement information I hold on you

  • Ask for your personal information to be erased

  • Receive a copy of the personal information you have provided or have this information sent to a third party

  • Object at any time to processing of your personal information for direct marketing

  • Object to the continued processing of your personal information

  • Restrict my processing of your personal information


If you want to exercise any of these rights, please contact

You won't usually have to pay a fee to access your personal data or any of the other rights. However I may charge a fee if the request is clearly unfounded, repetitive or excessive. Alternatively, I could refuse to comply with your request in these circumstances. I try to respond to all legitimate requests within one month although it occasionally it may take longer. If this is the case, I will notify you and keep you updated.

Website terms & conditions

These terms and conditions govern your use of the Sharp Thinking Marketing website. Please read the terms in full before using this website. If you do not accept these terms, please refrain from using this website. Using the Sharp Thinking Marketing website implies that you accept these terms.

Access to the website

You will be able to access the Sharp Thinking website without having to register any details. 

Using the website

You are permitted to use this website for your own purposes and to print & download material from the Sharp Thinking website – provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

The copyright and other intellectual property rights in all material on this website is owned by Sharp Thinking Marketing and must not be reproduced without our prior consent.

Website availability

All reasonable steps are taken to ensure that the Sharp Thinking Marketing website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to technical and hosting infrastructure issues. Therefore Sharp Thinking Marketing are not liable if this website is unavailable at any time.

The Sharp Thinking Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible Sharp Thinking Marketing will try to give visitors advance warning of maintenance issues but shall not be obliged to do so.

Website visitor behaviour

With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to the Sharp Thinking Marketing website shall be considered non-proprietary and not confidential. Unless you advise to the contrary Sharp Thinking Marketing will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

When using the Sharp Thinking Marketing website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

Sharp Thinking Marketing will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach the ‘website visitor behaviour’ terms.

Website links

Any links to 3rd party websites provided by the Sharp Thinking website are provided for your convenience only. Sharp Thinking Marketing do not review each 3rd party website and have no responsibility for such third party websites or their content. Sharp Thinking Marketing do not endorse the 3rd party websites or make representations about them or any material contained in them. If you choose to visit a 3rd party website linked to from this website, it is at your own risk.

If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, any page on this website, and subject to the following conditions:

(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;

(b) you do not misrepresent your relationship with Sharp Thinking Marketing or present any false information about us;

(c) you do not link from a website that is not owned by you; and

(d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.

If you choose to link to the Sharp Thinking Marketing website in breach of the above ‘Website links’ terms you shall fully indemnify us for any loss or damage suffered as a result of your actions.

Website disclaimer

Sharp Thinking Marketing take all reasonable steps to ensure that the information contained on the website is correct. However, Sharp Thinking Marketing can’t guarantee the correctness or completeness of any material published. Sharp Thinking Marketing may make changes to the material on this website at any time and without notice. Please note, the material on this website may sometime become out of date, or on rare occasions be incorrect and Sharp Thinking Marketing make no commitment to ensure that such material is correct or up to date.

The material at this website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, Sharp Thinking Marketing provide access and use of this website on the basis that Sharp Thinking Marketing exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this website.

Exclusion of liability

Neither Sharp Thinking Marketing nor any other party (whether or not involved in producing, maintaining or delivering the Sharp Thinking Marketing website), shall be liable or responsible for any kind of loss or damage that may result to you or a 3rd party as a result of your or their use of the Sharp Thinking Marketing website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this website.

Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.

Governing jurisdiction

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

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